Student Services Coordinator

Location: Hawthorn East

  • Opportunity to work in a collaborative team and thrive in our engaged workplace culture
  • Competitive package of benefits, including initiatives such as reward and recognition
  • Blended remote and in office work. Part time role (0.6eft)


SEDA Group (SEDA) is a progressive applied education organisation, highly regarded for how we empower, support, and believe in young people. We are a leader in our industry with a respected reputation for successfully developing an education model for Senior Secondary Schools and Vocational Education and Training (VET). We are a national organisation with unrivalled industry partnerships with a range of high-profile sporting and community organisations.  We provide unique opportunities and experiences that focus on individual learning which enables our students to become confident young adults.

The strength and success of SEDA Group is built on our people and their passion for education. This results in a positive and engaging culture that fosters and empowers our people to do their best, delivering positive outcomes for students and families. 

We have a rare opportunity for a supportive, experienced and committed Student Services Coordinator on a part time basis. Reporting to the Industry Diploma Manager, this role requires you to work autonomously as you build meaningful relationships, drive mutually beneficial outcomes, and deliver an exceptional experience for our students.

You will be responsible for ensuring our students are provided with appropriate support with their personal wellbeing and the development of their individual pathways. You will ensure our students achieve their goals and remain engaged with learning by assisting them with access to appropriate health and community-based programs and youth services in a timely manner, when required. You will provide access to further education and employment information, supporting our teachers to assist students where reasonable adjustment or extenuating circumstances may apply to support study progression and in planning their individual pathways to achieve positive outcomes.

At SEDA Group, we live our values of professionalism, collaboration, integrity, and innovation.  You will be joining SEDA as a essential part of a dedicated and committed Training Operations team, so it goes without saying that your qualifications in social work, psychology, youth work, career counselling, coupled with your demonstrated experience in providing career and transitional support and guidance to young adult learners will be vital.  You will demonstrate capacity to support staff to manage student wellbeing and engagement issues in the presence of health and wellbeing issues, and previous success in creating and supporting wellbeing referral pathways.

You will have strong interpersonal skills, well developed communication techniques and a positive attitude. Your self-confidence and initiative will enable you to build relationships and solve problems as you work independently across a multidisciplinary team to achieve objectives and positive outcomes. Ideally, you will have a well-developed understanding of the tertiary education landscape and the range of pathways available to graduating students and a sound knowledge and understanding of how a practical placement program operates in an educational setting would be advantageous.

In return, we will reward you with a competitive salary as well as all the resources you need to complete your job well, a flexible work environment, a relaxed and inclusive workplace culture, and five weeks annual leave. You will also work as part of a team with like-minded individuals who are passionate, energetic, and positive about making a valuable contribution to the lives of students.

If you are inspired by the prospect of being a part of something bigger and you want your contribution to matter, apply for this position now via SEEK by 11th of April. Please download the Position Description via the button below.

Conditions of engagement including probation, health, and character checks (including police records check and working with Children Check) will apply to this position. All applicants need to satisfy the selection criteria outlined in SEDA Group’s Skills First Contract and maybe required to complete a Fit and Proper Person declaration form to be eligible for employment. 


SEDA Group strongly welcomes applications from our diverse Australian community including Aboriginal and Torres Strait Islander people, people with disability, people of all ages and those from culturally and linguistically diverse backgrounds. All employment decisions are based on merit, and we pride ourselves on being an Equal Opportunity Employer.

SEDA Group has a zero-tolerance policy for child abuse and is committed to promoting child safety, children’s wellbeing and protecting children from abuse.